Case Study

The Challenge

Cultural Infusion manages school programs, cultural events, and international educational tours. As operations expanded, coordinating registrations, communications, documentation, and internal workflows became increasingly complex.

• Fragmented systems across departments
• Heavy reliance on manual administrative processes
• Limited visibility into program performance
• Disconnected communication and accounting workflows
• Inefficient contract and hiring processes

The Objective

• Centralize program operations using Zoho applications
• Automate messaging, documentation, and accounting
• Improve cross-department coordination
• Gain visibility into program performance and engagement

Our Solution

• Integrated Twilio for automated SMS communication
• Connected Xero for accounting automation
• Implemented Zoho Sign for digital contracts and approvals
• Built structured registration workflows using Zoho Forms
• Deployed Zoho Social for social media lead tracking
• Configured Zoho Recruit for hiring and onboarding